Many of us have been in the same situation as you – needing a new website, but not being sure exactly what you want or need! Seeing as the website is often the first port of call for many new customers, it is important that you get it right to appeal both visually and practically to your audience. If you don’t really know what you want, why not chat to your web designer about it?
Web designers either working for themselves, or as part of an agency will have many years experience behind them, and will know a great deal about what makes customers tick. All you need to do is talk to them about what you provide and who you are aiming to provide it to – these two simple things should be things you know inside out, after all, it is your product or service!
The web designer will be able to take your initial ideas and come up with a detailed plan about the site layout, the features of the site and other specialised functional issues (they may want to design some customised software to run on the site for example).